Volumes of patients
Emfuleni Medi-Clinic Emergency Unit consults a wide variety of emergency cases. This unit has recently formed part of ER Consulting Inc’s portfolio. Approximately 800 patients are consulted per month.
Clinical profile
This unit manages adult and paediatric emergencies incorporating trauma and medical cases.
Fees and Administration fee
An administration levy of R50-00 is charged to all medical aid patients This amount is collected at the time of consultation. The patients account is then submitted to medical aid directly by ER Consulting Inc.
Triage
South African Triage Group (SATG) protocols are employed in the unit. Due to lack of space, triage is performed bedside. Patients are allocated a colour. This colour represents the acuity of the patient and the order in which the patient will be seen.
Doctor Model
ER Consulting Inc. employs 2 full time doctors and a Regional Clinical Director to head up this unit.
Locums
All locums are ER Consulting Inc. accredited. The locum pool is very small as most shifts are covered by full time doctors
Shifts
Doctors work in shifts with 2 doctors on duty during busy times. There is an additional doctor on call 24 hours a day.
Administration
A full time unit administrator is employed by ER Consulting Inc. to perform all administrative tasks on site. The administrative data is exported to head office where the full process is completed.
Continued Professional Development
ER Consulting Inc. hosts accredited monthly Morbidity & Mortality and CPD meetings attended by specialists, nursing staff and paramedics. These meetings offer the opportunity to discuss pertinent issues in the unit and to remedy any problems that may arise.
WCA/COID
Numerous businesses in the area make use of the efficient WCA service that accepts all patients injured on duty, provided a copy of their ID book and the Employer’s Report are present. This documentation is then collated by our unit administrator together with the First & Progress Medical Reports before being submitted to our head office for processing.
Clinical Protocols
ER Consulting Inc. operates according to international best practice and is guided by the ER Consulting Inc. protocol booklet that is available in the unit. Furthermore our National clinical director ensures that all doctors are up to date through the innovative clinical proficiency scorecard.
