ER Group

Volumes of patients

At Mediclinic Sandton Emergency Unit a wide variety of emergency cases with a strong paediatric profile are seen and treated. On average 1550 patients are consulted per month.

Clinical profile

All emergencies are catered for but a definite paediatric bias is seen at this unit. Excellent specialist support is available from all disciplines.

Fees and Administration fee

This unit charges medical aid rates for emergency or unscheduled consultations. The doctor’s account is submitted to medical aid directly by ER Consulting Inc. Private patients are charged fees according to their triage colour and are required to settle their accounts at the time of consultation.

Triage

South African Triage Group (SATG) protocols are employed in the unit. All patients are triaged on arrival and are allocated a colour. This colour represents the acuity of the patient and the order in which the patient will be seen.

Doctor Model

Most shifts are performed by permanent doctors with the balance of shifts performed by accredited locums. A fluid on call system ensures waiting times are kept to a minimum.

Locums

All locums are ER Consulting Inc. accredited. The locum pool is very small as most shifts are covered by full time doctors.

Shifts

Doctors work in 9 hour shifts with 2 doctors on duty between 10h00 and 16h00 daily. There is an additional doctor on call 24 hours a day.

Administration

A trained unit administrator is employed by ER Corporate (Pty) Ltd to perform all administrative tasks on site.

Continued Professional Development

ER Consulting Inc. hosts accredited monthly Morbidity & Mortality and CPD meetings attended by specialists, nursing staff and paramedics.

WCA

Numerous businesses in the area make use of this efficient WCA service that accepts all patients injured on duty, provided a copy of their ID book and the Employer’s Report are present. This documentation is then collated by our unit administrators together with the First & Progress Medical Reports.

Clinical Protocols

ER Consulting Inc. operates according to international best practice and is guided by the ER Consulting Inc. protocol booklet and the online medical reference tool, PEPID that is available in the unit. Furthermore our National Clinical Director ensures that all doctors are up to date by monitoring the innovative clinical proficiency scorecard (CPS).

Events

ER Consulting Inc. provides medical support to many events in the area. eg: St.Stithians Rugby Festival, 702 Walk the Talk etc. We also provide doctors to corporate conferences, family days and international celebrities performing or filming in the area.

Research

ER Consulting Inc. collaborates on research projects between units and is currently involved in a quad bike study. Injury statistics are currently being reviewed in the age group 0–12 years as a clinical research project.